Blog : Locally-Owned, Family Run: Portsmouth Atlantic Insurance Now Offers Commercial Insurance for Growing Businesses

By Katelyn | Oct 27, 2015 | in

By Anne Twombly

After ten years of providing the insurance needs of their New England client base for auto, home, life and health insurance, Portsmouth Atlantic Insurance (PAI) is now offering Commercial coverage for local businesses. With their new commercial lines focus, the local company is able to deliver competitive rates and customized plans for businesses as they have consistently for their personal insurance clients.

“It’s a new product for our agency,” says Jessica Roberts, Senior Account Manager at PAI and head of commercial lines, “we have a lot of long-term personal lines clients who depend on us to cover their homes and autos. They may have previously asked us to quote their business, now we have the means to take care of all their insurance needs in one place. It’s exciting!”

The International Risk Management Institute (IRMI) defines an “exposure”, in the insurance industry, as “The state of being subject to loss because of some hazard or contingency.” As they do with personal insurances, Portsmouth Atlantic Insurance identifies all of the possible exposures that a business client could be subject to in operations. In identifying the specific hazards to that business, the agent can then find the best possible coverage given their unique risk.

Through personalized consultation and careful assessment of the potential exposures to a specific line of business, Roberts can make sure that such losses are properly covered. Taking the extra time and doing the research is an important part of the job.

“In a small business, if there is one substantial claim, without proper coverage, it could quickly put them out of business.” Roberts adds. “Filling in those gaps and protecting businesses from losing what they worked so hard for, is very important to me.”

Hand picking the proper insurance package for a specific line of business isn’t cut and dry. A large amount of research on the part of the agent goes into finding the best package but also the best price for the services offered. And it’s here where PAI stands out; as a locally-run operation, they’re able to get know their clients and their clients’ business needs in a way that larger, more corporately run insurance agencies may fall short.

In spear-heading commercial lines at PAI, Roberts takes as many seminars, webinars, independent courses and individual training provided by the carriers she works with to keep her abreast and up to date with the newest coverage options available. Retail giant Target’s huge credit card information hack last year had many businesses concerned with the threat of cyber liabilities. This new form of exposure is an important area of coverage to address.

“Any business that is processing credit card payments is open to a potential lawsuit if that information should ever be compromised.” Jessica said, “The average cost per compromised account could be upwards of $200 each, and without adequate coverage it could lead to financial ruin for a small business.”

Given that Portsmouth Atlantic Insurance itself is a small family business, it is only natural that they would specialize in servicing mainly small local businesses such as restaurants, contractors, beauty salons, professional offices, and retail space. PAI has valuable first hand insight as to the importance of adequate coverage on the fiscal stability of a small business.

Click here to learn more about Portsmouth Atlantic Insurance. Green Alliance Business Partners and members enjoy a 5% discount on PAI’s services in commercial business coverage.