Blog : The Green Alliance Seeks to Hire a Community & Member Manager

By Katelyn | Oct 2, 2014 | in

The Green Alliance is hiring!

Are you interested in environmentally friendly businesses and working to develop public awareness about sustainability? The Green Alliance is looking for a Community & Member Manager! If you have the skills and passion to work with the Green Alliance, we encourage you to learn more about the position and apply to be our Community and Member Manager! Applicants must apply via this Jobscore link

 

JOB DESCRIPTION

Position Title: Community & Member Manager **Applicants must apply via Job Score

PRIMARY PURPOSE AND FUNCTIONS
The Green Alliance Community & Member Manager supports all tiers of the company with a special emphasis on managing, running and growing the Green Alliance Green Card and Green Families Club membership and integrating the individual member aspect of the company with the Business Partner piece of the business. The C&M Manager also doubles as the primary Administrative person for the Green Alliance, thus the best candidate has exceptional administrative, customer service and creative brand growth and marketing skills. The CM works alongside the Director to provide support and services for both consumer members and Business Partners of the GA.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Manage, maintain and grow the GA consumer membership program
• Produce GA newsletters, member communications and various email campaigns
• Develop and grow relationships with GA businesses as a means of growing the consumer membership and bringing value and customers to our   GA businesses
• Help to make sure existing BPs renew by executing all aspects of the GA program
• Business development/revenue generation by helping to sign up new BPs – goal of 1 new BP per month; service existing BPs
• Manage relationships with community groups/non-profits
• Attend and help organize events for the GA (occasional evening hours required)
• Develop and execute marketing/brand development and strategy,
• Design and implement new revenue sources
• Conduct sustainability certifications
• Write media-ready stories

KNOWLEDGE AND SKILL
• Excellent communicator/public speaker and customer service
• Creativity to bring new ideas (in particular to GA consumer program)
• Strong sales experience and ability to communicate the GA message in a myriad of ways
• Very organized and acute attention to detail
• Writing experience, and understanding of brand messaging principles
• Social Media know-how
• Sustainability knowledge and experience
• Deep understanding of technology and how to best use it to grow GA

GOALS AND OBJECTIVES
• Help retain a minimum of 90% of current Business Partners
• To bring in a minimum of 1 new Business Partner each month
• Help GA go from 3,800 consumer members to 4,500 by end of 2015

ADDITIONAL SKILLS FOR CONSIDERATION
- Graphic design
- Journalism style writing
- Web development, general technology skills and experience with email campaigns, mobile apps and customer data base programs

COMPENSATION
4 days per week, $10 per hour, position comes with free yoga membership, paid holidays

As CM you will be responsible for managing relationships with the Green Alliance's ever expanding consumer and business membership. We are looking for a dynamic, ambitious individual who works well independently and thrives in a team environment. The ideal candidate understands the realities of working for a growing small business powered by a little budget and a whole lot of entrepreneurial spirit. Strong writing abilities, computer skills, and customer service experience are a must. The perfect candidate will also be well organized and have a knack for improving the efficiency of business operations.

A passion for the environment and social responsibility are a must. This is not a “punch-the-clock” position; the ideal candidate will be self-motivated to go the extra mile.

While the Green Alliance's mission and work are pretty unique, we do prefer candidates with experience suited to the following duties:
• Process new membership/renewal orders online, via phone, and in person - daily
• Update customer info in Salesforce, MailChimp, PayPal and Heartland
• Create engaging marketing and email campaigns to increase renewal rates, and convert non-members to members
• Promote upcoming Green Alliance events
• Independently respond to inquiries from customers and website visitors
• Develop new methods for improving member retention
• Write content highlighting the achievements of local green businesses
• Regularly update Green Alliance website
• Identify and engage prospective business partners in the Green Alliance
• Actively participate in planning the future of our organization

Green Alliance is a community-focused, interactive organization. As such, the best candidate will be someone who:
• Enjoys engaging people in conversation in individual & large group settings
• Is highly organized and an excellent multi-tasker
• Understands the basics of marketing and sales
• Writes creatively for print and online applications, in a way that gets noticed
• Is knowledgeable about sustainability

Benefits include paid time off, and professional development opportunities.

All candidates must apply with cover letter, resume and 1 writing sample via Jobscore with this link – please submit writing sample within resume or cover letter.

If you would like to apply for the Community & Member Manage position, you can access the Job Score listing here.